Privacy policy

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At Luxzra Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit or place an order on our website, we may collect the following information:

- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history
- IP address and device/browser information

2. HOW WE USE YOUR INFORMATION

We use your information to:

- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve our website and services
- Prevent fraudulent transactions
- Communicate promotional offers and updates (only if applicable)

3. PAYMENT INFORMATION

All payments made on our website are processed through secure third-party payment gateways.

We do not store your debit card, credit card, UPI, or banking information on our servers.

4. SHIPPING & DELIVERY

Your shipping details may be shared with courier and logistics partners for order fulfillment and delivery purposes only.

5. THIRD-PARTY SERVICES

We may use trusted third-party services such as:
- payment gateways
- shipping providers
- analytics tools
- print-on-demand fulfillment partners

These services may collect limited information necessary to perform their functions.

6. DATA SECURITY

We implement reasonable security measures to protect your personal information from:
- unauthorized access
- misuse
- loss
- disclosure

However, no online platform can guarantee 100% security.

7. COOKIES

Our website may use cookies and similar technologies to:
- improve user experience
- remember preferences
- analyze website traffic

You may disable cookies through your browser settings if preferred.

8. CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate information while placing orders.

We are not responsible for issues caused by incorrect customer details.

9. MARKETING COMMUNICATIONS

By using our website, you may receive transactional emails or updates related to your order.

You can unsubscribe from promotional communications at any time.

10. POLICY CHANGES

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Changes will become effective immediately upon posting on the website.

11. CONTACT US

For any privacy-related concerns or support, please contact us:

Support Email: luxzraclothing@gmail.com

12. CONSENT

By accessing our website and placing an order, you consent to this Privacy Policy and agree to its terms.