Privacy policy

Privacy Policy for LUXZRA

Last Updated: September 04, 2026

LUXZRA ("LUXZRA", "we", "us", or "our") operates the LUXZRA website, accessible at https://www.luxzra.com/.

This Privacy Policy explains how LUXZRA collects, uses, stores, and protects personal information when you visit our website, browse our products, create an account, place an order, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase products from LUXZRA, we may collect information that you provide directly to us, including:

- First and last name
- Email address
- Phone number
- Shipping and billing address
- City, state/province, and postal/ZIP code
- Order and purchase information
- Information you provide when contacting customer support

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and information about how you interact with our website.

2. How We Use Your Information

LUXZRA may use your information to:

- Process and fulfill your orders
- Process payments and prevent fraudulent transactions
- Ship and deliver products
- Provide customer support
- Communicate with you about your orders
- Manage customer accounts, where applicable
- Send marketing communications where you have permitted us to do so
- Improve our website, products, and customer experience
- Maintain website security
- Comply with applicable legal obligations
- Resolve disputes and enforce our policies

3. Payments

When you purchase products from LUXZRA, payment information is processed through the payment providers available at checkout.

LUXZRA does not need to directly store your complete debit or credit card number when payment processing is handled by a third-party payment provider.

Payment providers may process information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

LUXZRA may use cookies and similar technologies to operate the website, remember preferences, maintain shopping functionality, improve website performance, and understand how visitors use the website.

Some cookies may be necessary for the website to function, while others may be used for analytics, personalization, or marketing purposes depending on the tools and services enabled on our store.

Where required by applicable law, non-essential cookies and similar technologies will be used only after the required consent is obtained.

5. Analytics and Marketing

LUXZRA may use analytics and marketing technologies to understand website activity, measure the effectiveness of marketing campaigns, and improve our products and website.

6. Marketing Emails

If you subscribe to LUXZRA marketing communications or otherwise provide permission where required, we may send you information about products, collections, offers, promotions, or other LUXZRA updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.

Transactional emails, such as order confirmations, shipping updates, and other necessary service communications, may still be sent when required to complete or manage your order.

7. How We Share Information

We may share personal information with trusted third-party service providers when necessary to operate LUXZRA, including providers involved in:

- Website and ecommerce services
- Payment processing
- Order fulfillment and shipping
- Customer support
- Website analytics
- Marketing and communications
- Fraud prevention and security

These service providers may process personal information only as necessary to provide their services or as otherwise permitted by law.

We may also disclose information when required by law, legal process, governmental authorities, or when necessary to protect our rights, customers, website, or business.

8. Shopify

LUXZRA uses Shopify to operate its ecommerce store and provide online shopping functionality.

Shopify may process customer information such as names, email addresses, contact information, billing/shipping information, transaction information, and customer activity depending on the Shopify services and features used by LUXZRA.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing our agreements.

10. International Data Processing

Because LUXZRA may use third-party service providers located in different countries, your information may be processed or stored outside India.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

11. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights regarding your personal information, including the right to:

- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where processing is based on consent
- Request information about how your information is used
- Opt out of certain marketing communications

To exercise applicable rights, you can contact us using the information below.

12. Children's Privacy

LUXZRA's website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

LUXZRA is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

14. Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

16. Contact LUXZRA

If you have questions, concerns, or requests regarding this Privacy Policy or how LUXZRA handles personal information, please contact us:

LUXZRA
Email: luxzraclothing@gmail.com
Location: Haryana, India