Contact information

CONTACT INFORMATION

Thank you for shopping with Luxzra Clothing.

We’re here to help. If you have any questions, concerns, or require assistance regarding your order, products, shipping, returns, refunds, payments, or any other matter, please contact our customer support team using the official details provided below.

CUSTOMER SUPPORT

Email:
luxzraclothing@gmail.com

WhatsApp:
+91 9466130492

Support Availability:
Monday – Saturday
10:00 AM – 7:00 PM (IST)

We aim to respond to all customer queries within 24–48 business hours.

Please note that response times may be slightly longer during weekends, public holidays, product launches, sales, or periods of high customer volume.

ORDER SUPPORT

For order-related assistance, please include the following information in your message:

- Order Number
- Registered Email Address
- Customer Name
- Phone Number
- Clear description of your issue or request
- Relevant photographs or videos, where applicable

Providing complete information helps us review and resolve your request more efficiently.

RETURNS & REPLACEMENTS

For damaged, defective, misprinted, or incorrect products, please contact us within the applicable period stated in our Return & Refund Policy.

When contacting us about a replacement request, please provide the required order details, photographs, unboxing video, and packaging photographs where applicable.

Please do not send any product back without first contacting our customer support team and receiving instructions from us.

SHIPPING & DELIVERY SUPPORT

If you have questions regarding your shipment, delivery status, or tracking information, please provide your Order Number when contacting us.

If your package appears damaged upon delivery, we recommend taking clear photographs of the package and recording the unboxing process before opening or handling the product further.

OFFICIAL COMMUNICATION CHANNELS

Customers are advised to contact Luxzra Clothing only through the official communication channels listed on this page.

Instagram:
https://instagram.com/luxzra.clothing

YouTube:
https://www.youtube.com/@LuxzraClothing-2026

WhatsApp:
https://wa.me/919466130492

We will never ask you to share sensitive payment information, passwords, OTPs, or other confidential account information through unofficial channels.

BUSINESS INFORMATION

Business Name:
Luxzra Clothing

Location:
Haryana, India

Customer Support Email:
luxzraclothing@gmail.com

IMPORTANT NOTES

- Please ensure that your contact details are entered correctly when placing an order.
- Support requests without sufficient order information may take longer to process.
- Please use the same email address associated with your order whenever possible.
- Response times may be longer during sales, holidays, launches, or periods of high order volume.
- For privacy-related requests, please refer to our Privacy Policy.
- For returns, replacements, and refunds, please refer to our Return & Refund Policy.
- For shipping-related information, please refer to our Shipping Policy.
- For general terms governing the use of our website, please refer to our Terms of Service.

We appreciate your patience and understanding while our team works to assist you.

Thank you for choosing and supporting Luxzra Clothing. 

LUXZRA